What Happens When a Loan Is Written Off

A loan write-off means eKasi Pay Credit has classified the debt as unrecoverable after exhausting collection efforts — but the debt does not disappear. It is still owed, it is listed on your credit record, and legal action can still follow. You can settle a written-off loan at any time and receive a clearance certificate.

What Happens When a Loan Is Written Off

A loan write-off means eKasi Pay Credit has classified the debt as unrecoverable after exhausting all collection efforts. This is a last resort.

What it means for you

• The debt does not disappear — A write-off is an accounting classification, not debt forgiveness
• Your credit record is affected — Listed as BAD_DEBT_WRITTEN_OFF for one year
• Legal action may still follow — The debt can still be pursued legally
• Future credit is affected — A write-off is a serious red flag for lenders

When does a write-off happen?

• The loan has been in default for a significant period (typically 90+ days)
• All collection attempts have been documented
• The write-off is approved by authorised staff
• The loan is listed on the credit bureau

Can you still settle?

Yes. Email support@ekasipaycredit.co.za to arrange settlement. Once paid, we issue a clearance certificate and update the credit bureau.

A write-off is not the end. Settling the debt and rebuilding your credit is always possible.

To recover afterwards, see How to Rebuild Your Credit Score, or if you're overwhelmed, read Debt Counselling: Is It Right for You?